You’re confused because the layout, options, or controls of a tool are so crowded or complex that it’s hard to know where to start—or what’s even necessary.
31. Confusion by Interface Overload
You pick up a TV remote or open a new software program and feel stuck—not because the concept is hard, but because the interface overwhelms you with choices, modes, or menus.
This confusion causes avoidance, frustration, or sticking only to what you already know—missing useful features simply because the design doesn’t guide you clearly.
